Support
Stuck somewhere other than a board? Most answers are below. If not, write to me and I will reply as soon as I can.
Contact
Email knightescape@ihsanfir.dev. Please mention your device, iOS version and the game version (in the game’s Settings, at the bottom).
Email supportCommon questions
How do I restore my purchase?
Open Settings in the game (the gear on the home screen) and tap Restore Purchases. Use the same Apple Account you bought with.
My progress is missing on my new device.
Progress syncs through iCloud. Sign in with the same Apple Account on both devices with iCloud turned on, and check that the game’s Settings show iCloud sync as On. Open the game once on the old device while online, so it uploads the latest progress.
How do I change the game’s language?
Open Settings in the game and choose Language. The game switches at once. By default it follows your iPhone’s language.
I am stuck on a board.
Tap Hint to see the next square on a shortest route, and use Undo as often as you like. A board played with a hint earns at most two stars, so you can come back later for the third.
I have no hints left today.
Free players get 3 hints a day, and they come back the next day. The Full game has unlimited hints.
How do I start over?
Open Settings in the game and reset your progress. Stars and best scores are cleared on every device that uses your iCloud account, and your purchase stays.
How do I ask for a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in and choose the purchase.